Download: Installation Back-UPS™ when the Back-UPS is switched Off. Connect a Wall Outletcomputer, monitor, and external disk or CD-ROM CS drive to these outlets.

Installation

1 Placement / Power 2 Connect Equipment 3 Connect the Phone Avoid placing the Back-UPS in: to the Back-UPS Line to Surge Protection ® • Direct sunlight The rear panel of the Back-UPS consists of the The telephone ports provide lightning surge • Excessive heat following elements: protection for any device connected to the telephoneline (computer, modem, fax or telephone). The • Excessive humidity or in contact with fluids Battery Back Up Outlets (qty. of 3). These telephone ports are compatible with Home Phoneline of any type outlets provide battery back-up, surge protection, Networking Alliance (HPNA) and Digital Suscriber and Electro-magnetic Interference (EMI) filtering. Line (DSL) standards, as well as all modem data In case of power outage, battery power is rates. Connect as shown. automatically provided to these outlets. Power (utility or battery) is not supplied to these outlets

Back-UPS™ when the Back-UPS is switched Off. Connect a Wall Outletcomputer, monitor, and external disk or CD-ROM CS drive to these outlets.

350/500 Plug the Back-UPS into a wall outlet, as shown. Surge Only Outlet. This outlet is always On (when utility power is available) and is not controlled by the On/Off switch. This outlet does not provide power during a power outage. Connect

User’s Manual a printer, fax machine or scanner to this outlet. Modem/Phone/Fax

990-2085 2/01 Your computer’s power cord. • The Back-UPS charges the internal battery any time it is connected to a wall outlet. 4 Switch on the 5 Connect USB Cable and Install Software (optional)

Back-UPS Note: The Back-UPS software CD-ROM provides 3. After installation of the drivers is complete, a Mac OS 9 (9.0.4 or higher) Users

Note: Allow the Back-UPS to charge for a full eight data reporting and unattended shutdown of “Windows 98 CD-ROM” dialog box may hours prior to use. computers connected to the device. The User’s appear. If this happens, just close the box. APC Shutdown Manager software has been designed Guide contains additional information about the 4. Insert the APC Installation CD-ROM into the specifically to work with Mac OS 9 (9.0.4 or higher,Press the push-button on the front panel of the Back- UPS. Back-UPS software. The User’s Guide is computer’s drive. The software user except OS X). There are builds of the Mac OS prior to contained in the main folder with the CD-ROM. documentation is a file on the main folder of Mac OS 9.0.4 with power drivers that have known the CD. The filename is Users Guide.pdf. problems. Ensure that the most up to date version of Attention: USB Hubs 5. Follow the installation instructions on the Mac OS 9 (9.0.4 or higher) is installed on the system. computer screen. ON LINE The Back-UPS should be plugged into the USB Insert the APC Installation CD-ROM with the APC port of the computer, not into a USB hub. If the software does not automatically install, Shutdown Manager software into the CD-ROM drive. ON BATTERY the Windows autorun feature may have been An icon called “APC Shutdown Manager v1.0” will The computer must be powered On before disabled. In this case: Choose “Start” in the appear on the computer desktop. Open the folder and connecting the USB cable. Connect the USB cable taskbar and then the “Run” option. Type theOVERLOAD double-click the “ReadMe” file. Ensure that the end (USB symbol facing down) to the rear panel following: :\setup.exe. USB port of the Back-UPS. Connect the other end Click “OK”. computer’s hardware matches the requirements stated REPLACE BATTERY of the USB cable to the USB port (usually located in the ReadMe file. Double-click on “APC Shutdown6. After the installation is complete, the APC plug on the rear panel of the computer). Manager v1.0” to begin the installation of theicon will appear in the taskbar (near the clock). To view the Power Management user interface, software. At the first dialog, click on “Continue”. Windows 98® and Windows Me® Users double-click on the APC plug taskbar icon or, Read the displayed license agreement and click “Accept” to agree to the terms. Click on “Install” to The APC Power Management Extensions alternatively, choose: Start > Settings > begin. After installation, click on the “Restart” dialog software has been designed specifically to work Control Panel > Power Management. with Windows 98 build number 4.10.1998, Note: Windows 98 and Windows Me categorize a button to restart the computer.Observe that the following events occur after pressing and releasing the push-button: Windows 98 SE (Second Edition) 4.10.2222A, UPS as an HID (Human Interface Device). The All Other Users and Windows Me (Millennium Edition). Back-UPS is listed in: Control Panel > System > • The green On-Line indicator flashes. To ascertain the build number, go to the Control Device Manager > HID category > HID The software is designed for the Windows and Panel, open the System dialog and view the Compliant Device. Macintosh operating systems mentioned in this • The yellow On Battery indicator lights while System information under the General tab of the ® section. If one of these operating systems is notWindows 2000 Users the Self-Test is being performed. dialog. To install the software, perform the installed on the computer, the Back-UPS will still following steps: The CD-ROM included with this package provide these primary features: • When Self-Test has successfully completed, only the green On Line indicator will be lit. contains a “wizard” that optimizes a computer1. Please skip to step 4 if running Windows Me. • Battery backup, surge protection, and telephone For Windows 98, after connecting the USB system’s power settings for operation with the line protection to protect the entire desktop from • If the internal battery is not connected, (see Step cable, the “Add New Hardware Wizard” dialog Back-UPS. It does this by changing various lightning and power surges. 1 above) the green On Line indicator and red box is displayed. Insert a Windows 98 settings in Power Options Properties in the Replace Battery indicator will light. The Back- operating system CD into the computer CD- Control Panel. APC strongly advises that the • Runtime needed to work through brief power UPS will also emit a chirping sound. ROM drive before proceeding. computer system be reconfigured by running this disturbances. This allows time to manually save wizard. data and shut down safely. 2. Follow the installation instructions on the The disabled features include Unattended Automatic computer screen. 1. Insert the APC Power Management CD-ROM into the computer’s drive. Operating System Shutdown and Application Data Saving. During installation, Windows will need to search for new drivers. When prompted, make 2. Choose “Start” and then the “Run” option. sure the CD-ROM drive box is checked. Type: :\setup.exe.

Status Indicators and Alarms Replace the Internal Battery

There are four status indicators (lights) on the front Overload (red) - is lit whenever To replace the internal battery, proceed as follows: panel of the Back-UPS (On Line, On Battery, power demand has exceeded the capac- Overload, and Replace Battery). ity of the Back-UPS. Note: Replacing the battery is a safe procedure. However, small sparks may occur during the process. This is normal. Continuous Tone - this alarm is sounded whenever the Battery Backup ON LINE outlets are overloaded. ON BATTERY12Circuit Breaker - the circuit OVERLOAD breaker button located on the rear panel of the Back-UPS will stick REPLACE BATTERY out if an overload condition forces the Back-UPS to disconnect itself from utility power. If the button

On Line (green) - is lit whenever utility sticks out, disconnect non-

power is powering the Battery Backup essential equipment. Reset the outlets. circuit breaker by pushing thebutton inward.

On Battery (yellow) - is lit whenever Place the unit on its side. Slide the battery Pull the battery out, exposing the battery terminals

the battery of the Back-UPS is powering equipment connected to the Battery Replace Battery (red) - is lit when- compartment cover upward and off of the UPS. and wires. Disconnect the wires from the terminals. Backup Outlets. ever the battery is near the end of its use- ful life, or if the battery is not connected Four Beeps Every 30 Seconds - this (see above). A battery that is near the34alarm is sounded whenever the Back- end of its useful life has insufficient run- UPS is running On Battery. Consider time and should be replaced. saving work in progress. Chirps for 1 Minute Every 5 Hours - this alarm is sounded whenever the battery has failed the automatic Continuous Beeping - this alarm is diagnostic test. sounded whenever a low battery condition is reached. Battery run-time is very low. Promptly save any work in progress and exit all open applications. Shutdown the operating system, computer and the Back-UPS. Slide the new battery into the battery compartment. Align the battery compartment cover with the grooves Connect the battery wires to the terminals as follows: in the UPS. Slide the cover down until it locks. Black wire to Ground (-) terminal Red wire to Positive (+) terminal APC, Back-UPS, and PowerChute plus are registered trademarks of American Power Conversion. All other trademarks are property of their respective owners.,

Troubleshooting Transfer Voltage Adjustment (optional)

Use the tables below to solve minor Back-UPS installation and operation problems. Consult APC On-line In situations where the Back-UPS or connected equipment appears too sensitive to input voltage, it may Technical Support or call APC Technical Support for assistance with problems that cannot be resolved using be necessary to adjust the transfer voltage. This is a simple task requiring use of the front panel this document: pushbutton. To adjust the transfer voltage, proceed as follows: 1. Plug the Back-UPS into the utility power source. The Back-UPS will be in a Standby Mode (no indicators lit). Possible Cause Procedure 2. Press the front panel pushbutton fully inward for 10 seconds. All indicators on the Back-UPS will

Back-UPS will not switch on flash to acknowledge going into Programming Mode.

3. The Back-UPS will then indicate its current Lower Transfer Voltage, as shown in the following table. Back-UPS not connected to an AC Check that the Back-UPS power plug is power source. securely connected to the wall outlet. Indicators Lit Lower Transfer Voltage Use When 1 160 VAC Back-UPS frequently goes On Battery due to low input voltage. 2 180 VAC (factory default) Normal power conditions exist. Back-UPS circuit breaker “tripped”. Disconnect non-essential equipment from the 3 196 VAC Connected equipment is sensitive to low voltage. Back-UPS. Reset the circuit breaker (located on the rear panel of the Back-UPS) by push- 4. To select 160 volts as the Lower Transfer Voltage, press the pushbutton until 1 indicator is flashing. ing the circuit breaker button fully inward 5. To select 180 volts as the Lower Transfer Voltage, press the pushbutton until 2 indicators are flashing. until it catches. If the circuit breaker resets, switch the Back-UPS on and reconnect the 6. To select 196 volts as the Lower Transfer Voltage, press the pushbutton until 3 indicators are flashing. equipment one-at-a-time. If the circuit 7. Once in Programming Mode, if the pushbutton is not pressed within 5 seconds, the Back-UPS will breaker trips again, it is likely that one of the exit the Programming Mode, and all indicators will extinguish. connected devices is causing the overload. Very low or no utility voltage. Check the wall outlet that supplies power to the Back-UPS using a table lamp. If the lamp Back-UPS Storage bulb is very dim, have the utility voltage checked by a qualified electrician. Before storing, charge the Back-UPS for at least eight hours. Store the Back-UPS covered and upright ina cool, dry location. During storage, recharge the battery in accordance with the following table:

Back-UPS does not power computer/monitor/external drive during an outage Storage Temperature Recharge Frequency Charging Duration

ooooInternal battery is not connected. Check the battery connections. (See “Connect the Battery” under -5 to 30 C (23 to 86 F) Every 6 months 8 hours “Installation” on the front page of this document. 30o to 45oC (86o to 113oF) Every 3 months 8 hours Computer, monitor or external disk/ Move computer, monitor, or external drive power cord plug to the CD-ROM drive is plugged into a Battery Backup outlets. Please contact APC Technical Support to troubleshoot the unit before returning it to APC. Surge Only outlet.

Back-UPS operates on battery although normal utility voltage exists Service

Back-UPS circuit breaker “tripped”. Disconnect non-essential equipment from the Back-UPS. Reset the circuit breaker (located on the rear panel of the Back-UPS) by push- Note: If the UPS requires service, do not return it to the dealer. The following steps ing the circuit breaker button fully inward should be taken: until it catches. 1. Consult the Troubleshooting section to eliminate common problems. The wall outlet that the Back-UPS is Connect the Back-UPS to another wall outlet or have a qualified connected to does not supply utility electrician check the building wiring. 2. Determine if the circuit breaker is tripped. If the circuit breaker is tripped, reset the breaker and power to the unit. determine if the problem still exists. 3. If the problem persists, consult the APC Worldwide Web site (www.apcc.com) or call customer

Back-UPS does not provide expected backup time service.

Back-UPS is excessively loaded. Unplug non-essential Battery Backup connected equipment, such as • Record the model number of the UPS, the serial number, and the date purchased. Be prepared printers and plug them into Surge Only outlets. to troubleshoot the problem over the telephone with a technician. If this is not successful, the Note: Devices that have motors or dimmer switches (laser printers, technician will issue a Return Merchandise Authorization Number (RMA#) and a shipping heaters, fans, lamps, and vacuum cleaners, for example) should not be address. connected to the Battery Backup outlets. • If the UPS is under warranty, repairs are free. If not, there is a repair charge. Back-UPS battery is weak due to Charge the battery. The battery charges whenever the Back-UPS is 4. Pack the UPS in its original packaging. If the original packing is not available, ask customer ser- recent outage and has not had time connected to a wall outlet. Typically, eight hours of charging time are vice about obtaining a new set. Pack the UPS properly to avoid damage in transit. to recharge. needed to fully charge the battery from total discharge. Back-UPS run-time is reduced until the battery is fully charged. Note: Never use StyrofoamTM beads for packaging. Damage sustained in transit Battery requires replacement. Replace battery (see Order Replacement Battery). Batteries typically is not covered under warranty (insuring the package for full value is recom- last 3-6 years, shorter if subjected to frequent power outages or ele- vated temperatures. 5. Write the RMA# on the outside of the package. 6. Return the UPS by insured, prepaid carrier to the address provided by customer service.

A red indicator is lit

Battery is not connected properly. Check the battery connections. Consult "Connect the Battery" under "Installation" on the front page of this document. It shows how to Warranty access the battery and connect the wires. The standard warranty is two (2) years from the date of purchase. APC’s standard procedure is to replace The Overload indicator is lit if Move one or more equipment power plugs to the Surge Only outlets. the original unit with a factory reconditioned unit. Customers who must have the original unit back due equipment connected to the Battery to assigned asset tags and set depreciation schedules must declare such a need at first contact with an Backup outlets is drawing more APC Technical Support representative. APC will ship the replacement unit once the defective unit has power than the Back-UPS can pro- been received by the repair department, or cross ship upon the receipt of a valid credit card number. The vide. customer pays for shipping the unit to APC. APC pays ground freight transportation costs to ship the replacement to the customer. Battery requires replacement. The battery should be replaced within two weeks (see "Order Replacement Battery"). Failure to replace the battery will result in reduced run-time during a power outage. APC Contact Information

Red indicators are flashing USA/Canada 1.800.800.4272

Back-UPS failure. Call APC for service. Mexico 292.0253 / 292.0255

Replace Battery indicator lit and an alarm sounds when the Back-UPS is turned on

Brazil 0800.12.72.1 Internal battery not connected. Check the battery connections. 123456Worldwide 1.401.789.57357890# Internet http:\\www.apc.com*

Specifications

Technical Support http:\\www.apc.com/support Input Voltage (on line) 180 - 264 Vac (default setting) Frequency Limits (on line) 47 - 63 Hz (autosensing) On Battery Waveshape Stepped Sine Wave Maximum Load 350 VA - 210 W 500 VA - 300 W Typical Recharge Time 8 Hours Operating Temperature 0o to 40oC (32o to 104oF) Storage Temperature -5o to 45oC (23o to 113oF) Operating and Storage 0 to 95% non-condensing Relative Humidity Size (HxWxD) 16.5 x 9.2 x 28.5 cm (6.5 x 3.6 x 11.2 inches) Weight 350 VA - 6.3 kg (13.8 lbs) 500 VA - 13.8 lb (6.3 kg) Shipping Weight 350 VA - 7.0 kg (15.3 kg) 500 VA - 15.3 lb (7.0 kg) EMI Classification EN 55022, IEC 801-2 and 801-4 (level IV), and IEC 801-3 (level III) On Battery Run-Time 20 Minutes typical - desktop computer and 15 inch (38.1 cm) monitor.

Order Replacement Battery

The typical battery lifetime is 3-6 years (depending on the number of discharge cycles and operating temperature). A replacement battery can be ordered over the phone from APC, or the battery can be ordered on-line from the APC web site (see below, a valid credit card is required). When ordering, please specify Battery Cartridge RBC2. Copyright © 2000 American Power Conversion. All rights reserved.]

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