Download: Current Service Notes for HP OmniBooks. 13 June 2000

Ob 800 800-01 Fix on fail CPU Insulator 09/12/1996 800-02a Fix on fail 40 minutes 1.02 Suspend/Resume Issues and BIOS 1.02 01/29/1997 800-03 Fix on fail Flash Card Incompatability 11/04/1996 800-04 Fix on fail STANDOFF-HEX Replacement 12/03/1996 800-05 Fix on fail 30 minutes Mouse Tracking Problem 11/21/1996 800-06 Update 1.01 Bios and Driver Upgrade 12/20/1996 800-07 For information External Monitor Connections 01/14/1997 800-08 Fix on fail 30 minutes Mouse Tracking Problem 12/20/1996 800-09 Fix on fail 15 minutes Support Plate Insulator 01/02/1997 800-10 Fix on fail 30 minutes Mouse Behavior...
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Ob 800 800-01 Fix on fail CPU Insulator 09/12/1996 800-02a Fix on fail 40 minutes 1.02 Suspend/Resume Issues and BIOS 1.02 01/29/1997 800-03 Fix on fail Flash Card Incompatability 11/04/1996 800-04 Fix on fail STANDOFF-HEX Replacement 12/03/1996 800-05 Fix on fail 30 minutes Mouse Tracking Problem 11/21/1996 800-06 Update 1.01 Bios and Driver Upgrade 12/20/1996 800-07 For information External Monitor Connections 01/14/1997 800-08 Fix on fail 30 minutes Mouse Tracking Problem 12/20/1996 800-09 Fix on fail 15 minutes Support Plate Insulator 01/02/1997 800-10 Fix on fail 30 minutes Mouse Behavior 01/29/1997 800-11 Fix on fail 5 minutes 16 MB RAM Module Problems 01/30/1997 800-12a For information HDD Breather Hole Covered 06/17/1997 800-13 Fix on fail 5 minutes Position of HDD Insulator 04/07/1997 800-14 Fix on fail 5 minutes Spacer –link added to Logic Board 04/05/1997 800-15 For information Display Labeling Procedure 06/02/1997 800-16 Fix on fail Toshiba 2.1GB HDD Problems 06/09/1997 800-17 For information 2.1 GB HDD Information 10/21/1997 800-18 Fix on fail 5 minutes HDD Insulator Quality Upgrade 01/08/1998 800-19 Fix on fail 5 minutes 2.01 New Bios Release 2.01.00 01/29/1998 Ob 900 900-01 For information 2.13 Docking Trays 04/30/1999 900-02 For information Module Bay Adapter Modified 05/26/1999 900-03 For information 5 minutes 2.24 Bios Update to 2.24.00 06/08/1999 900-04 Fix on fail 10 minutes PCMCIA Flex Cables Stiffened 06/11/1999 900-05 Fix on fail 10 minutes Keys popping off during keyboard removal 06/14/1999 900-06 For information 12.1 inch IBM / Mitsubishi Parts 06/03/1999 900-07a For information Motherboard Revision 09/13/1999 900-08 Fix on fail 5 minutes FDD detection failure during Hot Plug or Cold Boot 07/07/1999 900-09 For information FDD Handling : Electrostatic and Pressure Damage 07/20/1999 900-10 Fix on fail 30 minutes LCD Panel Flex Connectors coming loose. 07/29/1999 900-11 Update 5 minutes 2.24 Burr on HDD Connector and Shorting Problems 09/07/1999 900-12 Fix on fail 30 minutes Display Cover Latch Redesigned to Protect LCD 09/24/1999 900-13 Fix on fail 10 minutes Corrupt Screen fonts on Windows 95 Desktop 10/29/1999 - 1 -, Ob 900 900-14 Fix on fail 60 minutes HDD Protective Bracket added under palm rest 11/11/1999 cont … 900-15 For information 2.13 Operation of DVD Mod / MPEG-2 PC Card/Player 01/26/2000 900-16 For information A new HP nameplate hs been introduced 04/05/2000 900-17 For information Update OB900 Service Manual re: LCD displays 05/23/2000 900-18 Fix on fail 10 minutes 3.10 – 7.11 New BIOS Required 04/26/2000 Ob 2000 2000-03 Fix on fail Replacement of Logic PCA 10/01/1997 2000-04 For information 2.1GB HDD Information 10/21/1997 2000-05 For information Recovery CD Available 10/28/1997 2000-06 For information BIOS and Software History 12/01/1997 2000-07 For information Correction to Service Manual 12/02/1997 2000-08 For information OB3000 AC Adapter Incompatible 12/22/1997 2000-09 For information Refurbished OB2000 SKU added 02/01/1998 2000-10 For information New OmniBook 2000 SKU added 02/01/1998 2000-11 Fix on fail 15 minutes Support Bracket for OFF Button 02/27/1998 2000-12b For information 15 minutes Port Replicator Optional Lever 03/20/1998 2000-13 For information Revised 20x / 24x CD-ROM 10/03/1998 2000-14 For information 3.16 System.Config.Util. reports incorrect HD size 08/26/1999 2000-15 For information Clarification of Service Manual re : motherboards 12/09/1999 Ob 2100 2100-01 For information Recovery CD/Diagnostics 06/04/1998 2100-02 Update 5 minutes Display Hinge Covers 07/08/1998 2100-03 Fix on fail 5 minutes Improved FDD Design (F1384A) 07/08/1998 2100-04 For information OB2100 Display Cover different from OB3100 07/08/1998 2100-05 For information Caution Routing Wires 07/08/1998 2100-06 Fix on fail Changing Motherboards set correct keyboard matrix 08/10/1998 2100-07 For information No Cracked Hinge on OB2100 13 inch displays 09/15/1998 2100-08 For information To Prevent 13 inch Bezel Breakage 09/09/1998 2100-09 Update 5 minutes Data Corruption / System Hangs 10/16/1998 2100-10 Update 5 minutes Audio CD Skips / Torisan Drive 10/16/1998 2100-11 Fix on fail Euro Currency Symbol 01/21/1999 2100-12c Fix on fail 30 minutes Docked Boot Failure / PCMCIA 10/27/1999 2100-13 For information Motherboard / CPU Compatibilty 01/26/1999 2100-14 For information 4.x GB Hard Disk Drives in 3.2GB SKUs 03/29/1999 - 2 -, Ob 2100 2100-15 Fix on fail 10 minutes Display Settings 03/29/1999 Cont … 2100-16 For information Auto Airline Adapter / Voltage from F1455A 04/15/1999 2100-17 Fix on fail 30 minutes Display Flex Cable Rev A to B for 12.1 inch DSTN 04/12/1999 2100-18 Update 5 minutes 2.03 New BIOS Version 2.03-Addresses HDD corruption 07/26/1999 Ob 3000 3000-01a Fix on fail 5 minutes Port Replicator Fuzzy Ext. Video 03/19/1998 3000-02 Fix on fail 5 minutes I/O Door Assembly/Broken Hinge 03/09/1998 3000-03a Fix on fail 5 minutes Display Hinges 06/03/1998 3000-04a Fix on fail 30 minutes Display Latch Assembly 07/20/1998 3000-05 Fix on fail 5 minutes Display Hinge Covers 06/05/1998 3000-06 Fix on fail 5 minutes Improved FDD Design (F1384A) 06/03/1998 3000-07 For information 5 minutes RAM (Covers / Doors) Insulator 06/03/1998 3000-08 Fix on fail 30 minutes Broken Display Case Hook (Latch) 06/03/1998 3000-09 For information Caution Routing Wires 06/03/1998 3000-10 Fix on fail 45 minutes Audio Board / Motherboard Issues 06/03/1998 3000-11 For information China AC Adapter/Power cord 06/03/1998 3000-12 Fix on fail 5 minutes 20x CD-ROM Firmware Update 07/27/1998 3000-13 For information Australia Remove C-Tick Number 07/24/1998 3000-14 For information To Prevent 13 inch Bezel Breakage 09/09/1998 3000-15 Fix on fail 30 minutes Display Cover Hinge Crack 09/15/1998 3000-16 For information 5 minutes Toshiba 24x CD-ROM/Data Corrupt –Syst. Hangs. 10/16/1998 3000-17 Fix on fail 5 minutes Torisan 24x CDROM Audio Skips 10/16/1998 3000-18 For information Different screws for left side of 13 inch TFT display 05/15/2000 Ob 3100 3100-01 For information Recovery CD/Diagnostics 06/04/1998 3100-02 Update 5 minutes Diplay Hinge Covers 06/05/1998 3100-03 Fix on fail 5 minutes Improved FDD Design (F1384A) 06/03/1998 3100-04 Fix on fail 30 minutes Display Latch 06/03/1998 3100-05 For information Caution Routing Wires 06/03/1998 3100-06 Fix on fail Changing Motherboards set correct keyboard matrix 08/10/1998 3100-07 Fix on fail 30 minutes Crack in Display Hinge Area 09/15/1998 3100-08 For information To Prevent 13 inch Bezel Breakage 09/09/1998 3100-09 Update 5 minutes Data Corruption/System Hang & Toshiba CD-ROM 10/16/1998 3100-10 Update 5 minutes Audio CD Skips / Torisan Drive 10/16/1998 - 3 -, Ob 3100 3100-11 Fix on fail Euro Currency Symbol 01/21/1999 Cont … 3100-12 For information Docked Boot Failure / PCMCIA 01/27/1999 3100-13 For information Motherboard / CPU Compatibilty 01/26/1999 3100-14 Fix on fail 10 minutes Display Setting 03/29/1999 3100-15 Update 5 minutes 2.03 New BIOS Version 2.03-Addresses HDD corruption 07/26/1999 Ob 4000 4000-01 Fix on fail 60 minutes Imaged HDD Strategy Change 02/24/1997 4000-02 For information Repair Strategy Change 03/03/1997 4000-03 For information OB3000 AC Adapter Incompatible 12/22/1997 Ob 4100 4100-01 Fix on fail 2.00 Pentium II Motherboard Part Numbers 08/12/1998 4100-02 Update 10 minutes Drifting Mouse / Pointing Stick 10/08/1998 4100-03c Update 10 minutes Boot Failure / Loose CPU Dislodged 03/22/1999 4100-04 Fix on fail 60 minutes Diplay Distortion 13 Inch LCD 11/12/1998 4100-05 Fix on fail LCD Repair Procedure to prevent image distortion 11/12/1998 4100-06 Update 2.00 Error 0232 : Extended Ram Failure 11/16/1998 4100-07b For information 14.1 Inch LCD Repair Parts 03/12/1999 4100-08 For information LCD Repair – Best Practices 01/22/1999 4100-09 Fix on fail Euro Currency Symbol 01/15/1999 4100-10 For information HDD Partitioning / Recovery CD 02/02/1999 4100-11 Fix on fail 40 minutes Temp. Display shortage 13.3 upgrade to 14.1 inch 07/09/1999 4100-12 For information FDD Handling : Electrostatic and Pressure Damage 07/20/1999 4100-13 Update 5 minutes 2.03 New BIOS version 2.03–Addresses HDD corruption 07/27/1999 4100-14a Fix on fail 30 minutes Cracks in OmniBook 4100 Display Cover and Bezel 05/03/2000 4100-15 Update New Spacer Required to keep Video Card Seated 03/08/2000 4100-16 Fix on fail 5100mAhr Batteries May Need Reprogramming 03/09/2000 4100-17 Fix on fail 30 minutes Display case can damage IBM LCD Flex Cable 04/06/2000 Ob 4150 4150-01 Fix on fail 30 minutes 2.13 Battery Charging/Docking Problems 11/15/1998 4150-02 Fix on fail Euro Currency Symbol 01/15/1999 4150-03 Fix on fail 60 minutes Floppy Drive/Parallel Port 01/15/1999 4150-04 For information LCD Repair – Best Practices 01/22/1999 4150-05 For information HDD Partitioning / Recovery CD 02/09/1999 4150-06a For information 14.1 Inch LCD Repair Parts 03/09/1999 4150-07 For information 5 minutes 2.24 Bios Update to 2.24.00 06/15/1999 - 4 -, Ob 4150 4150-08b Fix on fail 30 minutes Cracks in OmniBook 4150 Display Cover and Bezel 05/03/1999 cont… 4150-10 Fix on fail 30 minutes Loose Panel Screws Causing IBM Display Short 07/13/1999 4150-11 Update 10 minutes Video Card Spacer Required 07/21/1999 4150-12 For information FDD Handling : Electrostatic and Pressure Damage 07/22/1999 4150-13 For information EMI Shield can short causing display to go blank 07/21/1999 4150-14b Fix on fail 5 minutes Cover Strip modified to prevent docking problems 11/30/1999 4150-15 Fix on fail 10 minutes Corrupt Screen fonts on the Windows 95 Desktop 10/29/1999 4150-16 For information Incorrect Service Manual info Re : CPT LCD panels 12/08/1999 4150-17a Fix on fail 5 minutes Slight variations in docking connector height 04/07/2000 4150-18 For information 2.13 Operation of DVD Mod / MPEG-2PC Card/Player 01/26/2000 4150-19 Update 10 minutes CPU Heatsink Modified / Mechanical Interferance 01/27/2000 4150-20 Fix on fail 5 minutes New Docking Door Spring to fix Docking Problems 02/07/2000 4150-21 For information Clarification of CPU Cooling Solutions 03/01/2000 4150-22 For information New HDD Housing Kit reduces Mechanical Shock 03/15/2000 4150-23 Fix on fail 5100mAhr Batteries May Need Reprogramming 03/15/2000 4150-24 For information A new HP nameplate has been introduced 04/05/2000 4150-25 Fix on fail 30 minutes Display case can damage IBM LCD Flex Cable 04/06/2000 4150-26 Fix on fail 10 minutes 3.10 – 7.11 New BIOS Required 04/26/2000 4150-27 For information Update OB4150 Service Manual Re : LCD displays 05/10/2000 Ob 5000 5000-01 Fix on fail 10 minutes Display Springs & Chassis Update 06/25/1996 5000-02 For information Correction / Familiarization Guide 10/22/1996 5000-03 Fix on fail 15 minutes HDD Breather Hole Covered 01/30/1997 5000-04 Fix on fail 15 minutes Sus. To Ram Lockup / Real Time Clock 04/15/1997 5000-05 Fix on fail Printing Serial Number Labels 04/02/1997 5000-06 For information Repair Strategy Change 04/15/1997 5000-07 For information Repair Strategy Change 04/07/1997 5000-08 For information OB3000 AC Adapter Incompatible 12/22/1997 5000-09 For information New HDD Plastic Kit 05/22/1998 Ob 5500 5500-01 Fix on fail 60 minutes CMOS IC Update/RealTime Clock 08/06/1996 5500-02 For information Recovery CD-ROM Part Numbers 10/21/1996 5500-03 Update 15 minutes 2.12 BIOS Release 2.12 10/16/1996 - 5 -, Ob 5500 5500-04 Fix on fail 60 minutes Keyboard and Palmrest Assy. Parts 10/14/1996 Cont … 5500-05 Fix on fail 60 minutes 2.10 New Display Available 11/11/1996 5500-06 Fix on fail Recovery Procedure & Drive Lock 12/11/1996 5500-07 Fix on fail Backup Battery Concerns 12/12/1996 5500-08 For information 6x-10x Replacement CD ROM Drive 01/08/1997 5500-09 Fix on fail 15 minutes HDD Breather Hole Covered 01/30/1997 5500-10 Fix on fail Printing Serial Number Labels 04/02/1997 5500-11 Fix on fail Battery Latch/Lower Chassis Case 04/10/1997 5500-12 Fix on fail 2.12.90 Erratic Mouse / Keyboard 05/06/1997 5500-13 For information 2.1 GB HDD Information 10/28/1997 5500-14 For information OB 3000 AC Adapter Incompatible 01/05/1998 5500-15 For information Revised 20x/24x CD-ROM Drive 10/20/1998 5500-16 For information 2.16 System.Config.Util. reports incorrect HD size 08/26/1999 Ob 5700 5700-01 Fix on fail 3.02.00 FDD and BIOS Upgrade 06/25/1997 5700-02 For information Toshiba HDD Problems 06/23/1997 5700-03 For information XGA / TFT Display Quality Criteria 07/10/1997 5700-04 Fix on fail Logic PCA Replacement 10/01/1997 5700-05 For information 2.1 GB HDD Information 10/21/1997 5700-06 For information Correction to Service Manual 12/02/1997 5700-07 For information OB 3000 AC Adapter Incompatible 12/22/1997 5700-08 For information Refurbished OB 5700 SKU Added 02/02/1998 5700-09 For information New OB5700 SKU Added 02/02/1998 5700-10 Fix on fail 15 minutes Support Bracket for OFF Button 02/27/1998 5700-11b For information 15 minutes Port Replicator Optional Lever 03/20/1998 5700-12 For information Revised 20x / 24x CD-ROM 10/20/1998 5700-13 For information 3.16 System.Config.Util. reports incorrect HD size 08/26/1999 Ob 7100 7100-01 For information 2.00 Recovery CD/Diagnostics 06/04/1998 7100-02 Fix on fail Audio CD Skips / F1446A CD/FDD modules 12/01/1998 - 6 -, 7100-03 Fix on fail Euro Currency Symbol 01/25/1999 7100-04 For information HDD Partitioning / Recovery CD 02/09/1999 7100-05 Update 5 minutes 2.03 New Bios Version 2.03–Addresses HDD corruption 07/27/1999 Ob 7150 7150-01 Fix on fail 2.00 Euro Currency Symbol 01/25/1999 7150-02 For information HDD Partitioning / Recovery CD 02/09/1999 7150-03 For information 2.01 8MB DRAM VGA Video Card & BIOS 2.01 04/14/1999 7150-04 Update 5 minutes 2.04 New Bios Version 2.04–Addresses HDD corruption 07/28/1999 7150-05 For information 2.01b -2.04b Upgrading BIOS on certain units-renders unusable 10/06/1999 Other 1195-01 For information FDD Failure OB5500 10/25/1996 svc notes 1465-01 Fix on fail 5 minutes Kingmax Hardware DVD PC Card 06/30/1999 Cable-01 For information 3 Wire UK Power Cord 05/20/1998 Cable-02 For information 2 Wire UK Power Cord 07/20/1998 CDRom-01 For information New CD Rom for OmniBooks 06/02/1999 Docks-01 Fix on fail Cold-Undock Failure F1451A / F1452A 07/20/1998 Docks-02 For information Data Corruption / HDD /Full Dock 12/15/1998 Docks-03 For information OB900 Docking Trays 03/31/1999 Docks-04 Fix on fail Dock Releasing Mechanism Failures and the OB900 08/12/1999 Hdd-01a For information HDD Matrix/HDD Spacers 04/01/1999 HDD2G-01A For information 2GB HDD Service usage matrix 10/14/1998 Hddal-01 For information SMART HDD Support Policy 11/09/1998 RecvyCD-01 For information OmniBook Recovery CDs Service Matrix 12/15/1999 Screw-01 For information Screw Part Numbers Consolidated 03/09/1999 Sojourn-01 For information Rubber Shoe Problems / OmniBook Sojourn 10/23/1998 W2kbs-01 For information 7.09 New BIOS to Eliminate Data Loss w/ Win2000 03/17/2000 - 7 -,

DEFINITIONS

FIX ON FAIL: IF THE DEFECTIVE UNIT SHOWS THIS FAILURE, PLEASE REFER TO THIS SERVICE IN ORDER TO MEND IT. UPDATE: THIS SERVICE NOTE APPLIES TO ANY OMNIBOOK RECEIVED OR WITHIN THE DEFINED RANGE. FOR INFORMATION: THE SERVICE IS DOCUMENTED FOR TECHNICAL INFORMATION. - 8 -]
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